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William G. Green, CPA, P.C.

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Bill Green <william.green00@gmail.com>

Your input helped Microsoft design a new support product
1 message

The Microsoft Partner Research Panel <msprp-21307086@msprp.com> Thu, Mar 17, 2016 at 11:10 AM
Reply-To: msprp@msprp.com
To: william.green00@gmail.com
Microsoft Partner Network
Hi Bill Green,
We’re writing to thank you for providing valuable survey feedback as a member of the Microsoft Partner Research Panel in April 2015. We thought you’d be interested to see the new support service that’s been launched thanks to your input.
Leveraging suggestions you, and partners like you, gave in the survey, Microsoft has introduced a cloud-focused support offering for partners. Named Advanced Support for Partners, the plan includes a variety of proactive and reactive services for Microsoft Azure, Office 365, Microsoft Dynamics CRM Online, and Microsoft Dynamics AX.
Key features included to help partners grow their cloud business:
  • Under-an-hour incident response time for your most critical issues 
  • Ability to open and manage support incidents on behalf of your customers at no additional cost
  • Escalation management support for your most critical cases
  • Services Account Managers who serve as your support advisers, providing proactive guidance and support assistance
  • Affordable monthly subscription with no upfront investment
Join an exclusive Community Call to learn more:
If you think your business could benefit from Advanced Support for Partners and want to learn more, please join an invite-only Partner Community Call next Wednesday, March 23rd from 1:00 – 2:00 P.M. CST. Learn about the benefits, services and value of Advanced Support for Partners, hear what partners using it have to say, and participate in a live Q&A.
Email ASFPInquiries@Microsoft.com to request an invitation or to ask any questions. 
You can also learn more about Advanced Support for Partners at http://aka.ms/asfpwebsite.
We appreciate your time and thoughtful insights during the panel. Thank you for helping Microsoft build Advanced Support for Partners.
Sincerely,
The Microsoft Partner Research Panel
 

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